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Help FAQ

Why are your prices different to the USA dealers?

Our pricing is based on the RRP set by KTM Australia and we have no control over the costs set by KTM in Austria as negotiated with KTM Australia.

Can you ship internationally?

Yes, we can ship internationally (excluding oils and other dangerous goods). We do not market directly to overseas customers however we can supply to overseas customers if requested. Cost of overseas delivery is calculated based on the weight and size of the order.

How much will postage be?

Postage varies depending on the items you select and your location. You can calculate postage after you items to your shopping cart.

Is your credit card processing secure?

Yes, we use a secure credit card payment gateway provided by eWay (http://www.eway.com.au/). We do not keep your credit card information stored in our database at any time.

Do you sell genuine KTM parts and accessories?

Yes, KTM Parts Online is powered by North Coast KTM - a franchised dealer on the North Coast of NSW in Lismore.

Can I advertise on ktmpartsonline.com?

We will accept advertising from products or events that we support, however we will not accept advertising from unrelated subject matter. We prefer a simple clean looking site that allows our customers to enjoy their experience of shopping for KTM products online.

Can I get a discount for telling my friends to shop with you?

We generally don't offer a referal discount. However, on bike sales or very large purchases we may consider it.

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